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Internet - NBN Disruption Subiaco (6SUB) WA & City South 2 (2CYS) NSW

June 5, 2025 at 7:14 AM UTC

Internet

Resolved after 5h 41m of downtime June 5, 2025 at 12:56 PM UTC

June 5, 2025 3:14PM AWST

[Investigating] - NBN authentication is down for services at select POI’s We are seeing issues at (6SUB) Subiaco WA & City South 2 (2CYS) NSW.

June 5, 2025 3:42PM AWST

[Investigating] Our teams are still investigating the issue. There’s no ETR at this time.

June 5, 2025 4:02PM AWST

[Investigating] We’re seeing services begin to return to normal, though we’re still actively monitoring and investigating. Further updates will be posted as they become available.

June 5, 2025 4:21PM AWST

[Investigating] Apologies, services have dropped again. Our teams are actively investigating still. There is no ETR available at this stage.

June 5, 2025 5:05PM AWST

[Investigating] We’re currently seeing significant packet loss across multiple links and are actively working to identify the root cause. ETR to be advised once available.

June 5, 2025 6:47PM AWST

[Investigating] We’re continuing to investigate and are progressively narrowing down the root cause. At this stage, there is still no ETR. Apologies for the ongoing inconvenience, we’ll provide further updates as soon as possible.

Last updated: June 6, 2025 at 12:56 AM UTC