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VOICE - Inbound call delays

February 3, 2025 at 1:22 AM UTC

Inbound Voice

Resolved in under a minute.

Investigating 9:15 AWST - We are investigating an issue effecting inbound calls, there is a large setup delay before the call connects.

Update 9:40 AWST - We are currently experiencing an issue affecting our services resulting in high latency within our API, which may result in some calling, SMS and web-based services to intermittently fail. We are working with Google Cloud engineers to resolve the problem. We will give you and update on this as soon as possible.

Update 12:20 AWST - Issues effecting inbound calls have now been resolved.

Last updated: February 3, 2025 at 4:28 AM UTC