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VOICE - Inbound Call Disruption

May 9, 2024 at 1:59 AM UTC

Inbound Voice

Resolved after 2h 52m May 9, 2024 at 4:52 AM UTC

Update - 9/5/24 12:06PM AWST - Additional investigation shows that an outage at Googles Datacentre caused the disruptions to inbound services on our platform, Outage Notice, Google Cloud Service Health Alert.

We are still seeing congestion due to the outage and will be actively monitoring as google restores all services.

Update - 9/5/24 10:15AM AWST - The issue has been identified, and a fix has been applied. We are currently monitoring while a deeper investigation is conducted. While the network returns to regular operation, there may be some additional call setup delays due to congestion. 

Investigating - 9/5/24 9:50AM AWST - We are investigating a potential issue effecting inbound calls to various customers.

Last updated: May 9, 2024 at 4:52 AM UTC